by John Mike | Jul 23, 2026
Files are only distributed once a completed payment has fully processed. You may have an incomplete payment on your account. Try logging in to your PayPal/Bank account to see if the transaction was processed, or if it’s a pending transaction / hold. If the...
by John Mike | Jul 23, 2026
Your classes will be displayed in your Gospel Producers account portal under ‘My Classes’ (https://gospelproducers.com/myclasses/) (Please make sure to accept the website cookies in order to enable the video class features)If you do not see your classes...
by John Mike | Jul 23, 2026
Classes:If you’ve purchased one of our classes and you didn’t receive an email with course access links, you can find your classes here: My ClassesDownloadable Products:If you purchased a downloadable product or pack and you didn’t receive an email...
by John Mike | Jul 23, 2026
Here are a few common solutions that you can also try to solve your problem.Make sure all the billing information you have entered is correct. The most common reason for a payment not going through is a typo.At this time we only accept MasterCard, Visa, American...
by John Mike | Jul 23, 2026
Sometimes during sales or peak traffic on the website our server can kick out a bad file or the download doesn’t complete fully. Sometimes this can be fixed by trying the download from a different network or device(if you have one) or waiting a few hours...
