Please choose the issue you have * — Choose — Plugin Not Showing In DAW Can’t Find my Serial Number! No Sound" Coming From Plugins Having Trouble With Expansion Install Not Hearing All Loops/Loops Not Playing In Loop Elements Pro Downloads Stuck / File Extraction Errors AAX extraction error "Failed Validation" message in Logic Pro Cannot be opened because it is from an “Unidentified Developer” Can't hear Guide Track expansion cues Importing a MIDI file changes tempo (Logic) Plugin Won’t Update Duplicate charge on bank account User Account/Password Issues Sales / Promotions Refund Policy Something Else/Not Listed

Product * — Choose — Classes Crowd Track Guide Track Guide Track EXPANDED Juice by DLo Loop Elements PRO Mike B's Signature Loops Loop Elements (legacy) Loop Track (free version) Mixing / Production templates Peculiar Sounds v1 Peculiar Sounds v2 Pro-Drums Sounds Off The Block (expansion) Yosh's Drum Warehouse Other

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DAW * — Choose — Avid Pro Tools Apple Logic Ableton Live Presonus Studio One Steinberg Cubase / Nuendo MOTU Digital Performer FL Studio Apple MainStage Cockos Reaper Bitwig Apple GarageBand Other

DAW version *

Operating System * — Choose — MacOS 16 (Tahoe) MacOS 15 (Sequoia) MacOS 14 (Sonoma) MacOS 13 (Ventura) MacOS 12 (Monterey) MacOS 11 (Big Sur) Legacy versions (MacOS 10 or below) Win 11 Win 10 Win 8

Processor Type — Choose — Apple M-Series(Apple Silicon) Intel Core Series (i3-i9) Other

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