Downloadable products
If you didn’t get an email after your purchase, check your spam folder first. You can always find your downloads by logging in on our site and going to My Downloads.
- Download stuck or very slow? Use the Offline Installer for your product. See How To Use Our Offline Installers.
- Product not in My Downloads? You may have checked out with a different email address. Contact our support team with your order number and the email you used at checkout, and we’ll help you find it.
Classes
If you bought a class and didn’t get an email with your course access links, you can find your classes at My Classes. Classes stream online, so there’s nothing to download.
